This Privacy Policy explains how Cloudemy Digital Technologies Private Limited (“Cloudemy Edge”, “we”, “our”, “us”) collects, uses, stores, shares and protects your personal information when you visit cloudemyedge.com, enroll in our programs, or interact with us through any channel. Please read this policy carefully before submitting any personal information.
Cloudemy Digital Technologies Private Limited is a registered IT company operating the Cloudemy Edge Training Lab at Diamond City Plaza, B-2/23, Sector F, Jankipuram, Lucknow, Uttar Pradesh 226021, India. Website: cloudemyedge.com.
We are the data controller for all personal information collected through our website, enrollment forms, WhatsApp communications, and any other channel. Contact us at info@cloudemy.in for any privacy-related queries.
| Purpose | Data Used |
|---|---|
| Respond to enrollment inquiries and counsel you on programs | Name, phone, email, course interest |
| Process enrollment and confirm your batch seat | Name, contact, payment records |
| Deliver training — sessions, project feedback, assessments | Name, contact, performance data |
| Issue certificates, internship letters, LinkedIn recommendations | Name, program, performance data |
| Provide placement assistance — resume review, referrals, mock interviews | Name, contact, program details, portfolio — with your consent |
| Send batch updates, schedule changes, essential communications | Phone (WhatsApp), email |
| Send promotional communications about new courses or offers (opt-out available) | Phone, email |
| Improve our website and understand user behaviour | Anonymised analytics data |
| Comply with legal obligations and resolve disputes | All relevant data |
| Detect and prevent spam, fraud, and abuse | Form data, IP address |
We do not sell your personal data. We do not provide your name, phone number, or email address to advertisers or marketing companies for their own use.
We process your personal data under the following legal bases as applicable under the Digital Personal Data Protection Act 2023 (DPDP Act) and other applicable Indian laws:
| Third Party | Purpose | Data Shared |
|---|---|---|
| WhatsApp (Meta Platforms) | Primary communication for counselling and program updates | Phone number, message content |
| Google LLC (Analytics 4, Gmail) | Anonymised website analytics; email communications | Anonymised usage data; email content |
| Potential employers / recruiters | Placement assistance — only with your prior explicit written/WhatsApp consent | Resume, portfolio, contact details you authorise |
| Payment processors (e.g. Razorpay, UPI) | Processing course fee payments | Payment amount, transaction reference |
| Government / regulatory / judicial authorities | When required by law, court order, or legal process | As required and limited to what is legally necessary |
Your data is stored on servers in India or cloud services with appropriate data protection measures. We implement:
Notice: No internet transmission or storage method is 100% secure. We take all reasonable precautions but cannot guarantee absolute security. In the event of a significant data breach likely to affect your rights, we will notify you as required under applicable law.
Install the Google Analytics Opt-out Browser Add-on to prevent GA4 data collection. You can also disable cookies in your browser settings.
We do not use advertising cookies, retargeting pixels, or social media tracking pixels on our website.
By submitting the enrollment form or contacting us via WhatsApp, you consent to us contacting you regarding your inquiry and our programs. You may opt out of marketing communications at any time by replying “STOP” on WhatsApp or emailing info@cloudemy.in with subject “Unsubscribe”. Opting out does not affect essential program communications for enrolled students.
Under the DPDP Act 2023 and other applicable law, you have the right to:
Submit requests to info@cloudemy.in. We respond within 30 business days. Identity verification may be required.
Our programs are intended for individuals aged 16 and above. We do not knowingly collect data from children under 16 without verified parental consent. For students aged 16–18, enrollment constitutes the parent/guardian’s acknowledgement and consent to this policy. Parents who believe their child has submitted data without consent should contact info@cloudemy.in for immediate deletion.
Our website links to YouTube, LinkedIn, GitHub, Google Play Store, and Apple App Store. We are not responsible for their privacy practices. This policy applies solely to data collected by Cloudemy Edge through cloudemyedge.com and our direct communications.
| Data Type | Retention Period | Reason |
|---|---|---|
| Inquiry data (non-enrolled) | 6 months from last contact | Counselling follow-up |
| Enrolled student records | 5 years from completion | Certificate verification, legal compliance |
| Fee payment records | 7 years | Tax and accounting law (Indian) |
| Performance and project data | 3 years from completion | Certificate verification, placement support |
| Communication records | 2 years | Dispute resolution |
| Website analytics | 26 months | GA4 default; service improvement |
Some service providers (including Google) may process data outside India. Where this occurs, we rely on the provider’s compliance with applicable data protection standards. By using our services, you consent to such transfers for the purposes described herein.
We may update this policy periodically. Material changes will be reflected in the “Last Updated” date and, where appropriate, communicated to enrolled students via WhatsApp or email. Continued use after changes constitutes acceptance.
Cloudemy Digital Technologies Private Limited
Diamond City Plaza, B-2/23, Sector F, Jankipuram, Lucknow, UP
226021
Email: info@cloudemy.in
Phone: +91 73763 04026
Website: cloudemyedge.com